Thank you for shopping with Ethan Pans. We are committed to delivering your orders quickly, safely, and efficiently. Please read our Shipping Policy carefully.


Shipping Coverage

Ethan Pans delivers orders worldwide.

We partner with trusted courier and logistics companies to ensure your order reaches you on time and in good condition.


Shipping Method

  • All orders are shipped via Cash on Delivery (COD).

  • No advance payment is required.

  • Payment is made directly to the delivery personnel upon receiving your order.


Delivery Time

Estimated delivery time:

  • Local Deliveries: 3-7 business days

  • International Deliveries: 7-15 business days

Delivery times may vary depending on location, customs clearance, and courier delays.


Shipping Charges

  • Shipping fees (if applicable) will be displayed at checkout.

  • Any customs duties or taxes imposed by your country are the responsibility of the customer.


Order Tracking

Once your order has been shipped, we will provide tracking details via:

  • Email confirmation

  • SMS (if applicable)


Delivery Guidelines

  • Please ensure accurate address details when placing your order.

  • Our delivery partner will contact you prior to delivery.

  • If you are unavailable during delivery attempts, re-delivery may be scheduled depending on your location.


Damaged or Missing Products

If your order arrives damaged or incomplete:

  1. Contact us within 48 hours of delivery.

  2. Email us at:
    📧 [email protected]

Provide photos or videos as proof for faster resolution.


Contact Us

For any shipping-related inquiries, please reach out to:
📧 [email protected]